
Samples are the real test, and the purchase order is the document that protects your rights. Learn to manage both calmly and clearly.
Send your comments in writing, point by point, with photos, and refer back to the tech pack.
Product name and code, quantities per size and color, price and currency, the attached specifications, payment terms, delivery date, inspection terms and the shipping address. Ask for written approval of all of it.
Write a draft purchase order for your collection with the items above, and show it to an experienced person before you send it.